Hotel Receptionist
Role Overview
Hotel Receptionist role at a five-star hotel based in Dubai, UAE.
Employment type is full time.
Key Skills for This Role
Full Job Posting
Position details
Hotel Receptionist role at a five-star hotel based in Dubai, UAE.
Employment type is full time.
Job description
- Welcome guests professionally and manage check-in and check-out procedures according to standard operating procedures.
- Handle guest inquiries, telephone calls, reservation coordination, complaints, and special requests.
- Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Food and Beverage, and other hotel departments as needed.
- Maintain accurate guest records, process payments and deposits, and prepare required front-office reports.
Qualifications
- High school graduate or equivalent.
- At least 1 year of receptionist experience in a 4- or 5-star hotel; home-country experience is acceptable.
- Clear English communication skills with good guest-handling and customer-service skills.
- Professional presentation and grooming, with a strong customer-service attitude.
Benefits
- Benefits are stated as per UAE labor law, plus overtime pay or offset leave, duty meals, and an airline ticket.
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