Hostess

Job De

• scription Every arrival tells a story.
• As a Hostess at MGallery, you are the first chapter of our guests memorable journey.
• Your warm smile, elegant presence, and passion for genuine hospitality create meaningful connections and unforgettable dining experiences.
• From breakfast to intimate dinners and special celebrations, you set the tone for moments that guests will treasure long after they leave.
• What s in it for you:
• Employee benefit card offering discounted rates at Accor properties worldwide
• Access to learning and development programs through Accor Academies
• Opportunities for career growth within your property and across the global Accor network
• The chance to make a meaningful impact through our Corporate Social Responsibility initiatives, including Planet 21
• What you will be doing:
• Create memorable first impressions by welcoming guests with warmth, elegance, and genuine care
• Manage reservations and seating arrangements seamlessly to ensure a personalized and smooth dining experience.
• Escort guests to their tables and share the unique stories and experiences that make MGallery special.
• Anticipate guest preferences and handle special requests with grace and attention to detail.
• Collaborate closely with the restaurant and culinary teams to deliver exceptional service during breakfast, la carte dining, banquets, and bespoke events.
• Maintain a refined and inviting reception area that reflects the MGallery spirit and brand standards.
• Handle guest inquiries and feedback professionally, transforming every interaction into a memorable moment
• Uphold the highest standards of grooming, hygiene, and hospitality excellence
• Embrace curiosity and continuously develop your skills to create meaningful and personalized experiences for every guest.