Heavy Vehicles Training Supervisor

Overview

Key Responsibilities

• Supervise and coordinate the daily activities of Heavy Vehicle Driving Instructors.
• Monitor, evaluate, and improve the performance of Heavy Vehicle Training Instructors through regular observations, assessments, and coaching.
• Ensure instructors consistently follow academy training standards, safety procedures, and regulatory requirements.
• Conduct instructor performance reviews and provide constructive feedback, coaching, and development plans.
• Monitor trainee progress, training quality, and overall training effectiveness.
• Track and analyze instructor KPIs, trainee passing rates, and operational performance metrics.
• Recommend performance-based incentives and bonus eligibility based on instructor KPIs, pass rates, attendance, compliance, and overall performance.
• Develop and implement action plans to improve training quality and increase trainee success rates.
• Prepare and manage instructor schedules and training plans.
• Conduct practical and theoretical assessments when required.
• Maintain accurate training records, reports, and performance dashboards.
• Investigate and resolve training-related issues, incidents, and complaints.
• Collaborate with management to achieve departmental objectives and continuous improvement initiatives.
• Ensure training vehicles and equipment are utilized safely, efficiently, and in accordance with academy standards.
• Support the achievement of departmental targets related to quality, productivity, customer satisfaction, and pass rates.

Requirements

• Minimum 5 years of experience in heavy vehicle driver training, transportation, driving schools, or related operations.
• Minimum 2 years of supervisory or team leadership experience.
• Strong knowledge of heavy vehicle driving regulations, road safety standards, and training methodologies.
• Proven experience managing, coaching, and evaluating instructor performance.
• Strong analytical skills with the ability to monitor KPIs and implement performance improvement initiatives.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple instructors and training schedules effectively.
• Proficiency in Microsoft Office applications and reporting systems.
• Valid Qatar Driving License (Heavy Vehicle category preferred).
• Arabic and English communication skills are an advantage.
• Currently residing in Qatar is preferred.

Preferred Qualifications

• Experience in a driving academy, vocational training center, or transportation training environment.
• Experience managing large teams of driving instructors.
• Knowledge of performance management systems and quality assurance processes.
• Familiarity with Qatar driving test procedures and licensing requirements.
• Additional certifications in training, coaching, transportation, road safety, or leadership.

Compensation & Benefits

• Competitive salary package.
• Professional development opportunities.
• Career growth within one of Qatar's leading driving academies.

Instructor Performance Bonus Program Oversight

• The Heavy Vehicles Training Supervisor will be responsible for monitoring and evaluating instructor performance against established KPIs, including:
• Trainee passing rates.
• Training quality and effectiveness.
• Compliance with academy standards and procedures.
• Attendance and punctuality.
• Customer satisfaction and trainee feedback.
• Productivity and operational performance.
• Performance results will be reviewed periodically and used to support management decisions regarding instructor incentives, recognition programs, and performance improvement initiatives.