Head Waiter
Skills
About This Role
Job Summary
Cinemacity has opened its newest venue in Abu Dhabi featuring three state-of-the-art kitchens, live entertainment, a licensed private members club, theatres creating a vibrant and dynamic atmosphere with mixed dining and cuisine.
We are seeking an experienced waiter to lead the service team to deliver exceptional dining experiences.
The Head Waiter ensures flawless table settings, seamless guest service, and the highest standards of fine dining etiquette.
With strong leadership, attention to detail, and a passion for excellence, this role plays a pivotal part in maintaining the prestige and reputation of the venue.
Team Supervision & Coordination
- Supervise and coordinate waitstaff during service to ensure efficiency and professionalism.
- Assign tasks and monitor performance to maintain smooth operations.
- Lead by example, always demonstrating refined service standards.
Guest Service Excellence
- Ensure flawless table settings and adherence to fine dining protocols.
- Handle guest requests promptly and resolve issues with discretion and courtesy.
- Provide personalized attention to VIP guests, ensuring memorable experiences.
Training & Mentorship
- Train and mentor junior staff in fine dining etiquette and service techniques.
- Conduct regular briefings to align the team with service standards and daily objectives.
- Foster a culture of continuous improvement and professional growth.
Collaboration & Operations
- Work closely with the kitchen and management to coordinate service flow.
- Ensure timely communication between service and culinary teams.
- Support management in implementing operational policies and maintaining brand standards.
Qualifications & Skills
- Proven experience as Head Waiter/Captain in luxury dining or 5-star hotels/restaurants.
- Strong leadership and organizational skills with the ability to inspire a team.
- Excellent knowledge of fine dining service protocols and etiquette.
- Ability to remain composed and professional under pressure.
- Fluency in English, additional languages are an advantage.
- If you’re interested please share your CV at hr@cinemacity.ae
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