Head of Retail Operations
Role Overview
The Head of Retail Operations oversees store operations, field leadership, and execution standards across the network.
Key Skills for This Role
Full Job Posting
Client and business
The client is a national retail group operating a large store network across Saudi Arabia in lifestyle and consumer categories.
The business focuses on operational excellence and improving customer experience.
Role overview
The Head of Retail Operations oversees store operations, field leadership, and execution standards across the network.
Responsibilities
- Manage sales performance, store productivity, and operational compliance.
- Improve consistency, workforce capability, and operational KPIs.
- Work with merchandising, marketing, and supply chain teams to drive results.
- Support store expansion and new format rollouts.
Candidate profile
- Senior retail operations experience managing large store networks.
- Strong exposure to Saudi retail dynamics and workforce management experience are essential.
- The ideal candidate demonstrates operational discipline, people leadership, and commercial awareness.
- Experience in multi-format retail environments is advantageous.
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