Head of MSI

Role overview

Key responsibilities

• Establish MSI capability, strategy, operating model, governance framework and assurance approach.
• Set integration objectives, responsibilities, decision-making authorities and escalation routes; develop and monitor the implementation roadmap.
• Govern integration architecture principles, standards, interface requirements and assurance controls.
• Define and maintain integration requirements, interfaces, ownership and cross-system dependencies; monitor compliance and resolve gaps or conflicts.
• Set MSI technical scope, requirements, deliverables and evaluation criteria; support tendering, vendor selection and mobilisation.
• Oversee vendor performance against approved requirements, standards, controls and deliverables.
• Provide integration assurance across delivery, testing, commissioning and transition to operations.
• Oversee end-to-end and system integration testing; review plans, results, assurance evidence and readiness recommendations.
• Identify and monitor integration risks, technical gaps, interface issues, vendor dependencies and delivery constraints.
• Build relationships with programme teams, business stakeholders, consultants, vendors and system integrators; report performance, risks, issues and readiness.
• Oversee corrective actions and escalate material integration concerns through governance arrangements.

Knowledge, skills and experience

• Bachelor’s degree or higher in Systems Engineering, Engineering, Computer Science, Information Technology, Technology Architecture or a related discipline.
• 10–12 years of overall experience and 7–10 years of relevant experience.
• Relevant qualifications in systems engineering, technology architecture, programme or project management, testing, commissioning or related disciplines are desirable.
• Industry experience in aviation, transportation, critical infrastructure, technology or other complex operational environments.
• Core experience in MSI capability establishment, integration governance, operating model development, integration assurance and stakeholder management.
• Knowledge of MSI methodologies, systems engineering principles, integration architecture, interface management and requirements traceability.
• Experience in management consulting and advisory delivery, vendor tendering and evaluation, provider mobilisation, supplier governance and operational readiness assurance.
• Skills in risk, issue and dependency management, programme controls and reporting, analytical problem-solving, decision support and business case evaluation.
• Executive stakeholder engagement, influencing, negotiation, communication and presentation skills.