Guest Relations Manager
Qualifications: Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment. Excellent fluent English (verbal and written).
Skills
About This Role
Qualifications
- Preferably 2-3 years
- Shipboard experience
- in a similar position and in an International 5 star and luxurious establishment.
- Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin).
- Good working knowledge of Microsoft applications, Fidelio and hotel operating systems.
- Proactive approach to problem solving.
- Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.
- Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.
Duties and Responsibilities
- Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services.
- Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction.
- Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship.
- Coordinates, organizes and supervises the front office operation.
- Displays a full and comprehensive knowledge of the ships facilities, ports of call and services.
- Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Use Autofill When You Apply
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Guest Relations Manager
African Genomics Datahub · Abu Dhabi
Role Description The Guest Relations Manager is a part-time, hybrid role based in Abu Dhabi, with a mix of on-site responsibilities and some work-from-home flexibility. This role manages day-to-day guest interactions, in
Skills
Guest Relations Officer
Boo Boo Laand · Dubai
Position Summary The Guest Relations Executive is responsible for delivering an exceptional guest experience by engaging with guests, resolving concerns, collecting feedback, managing online reviews, and supporting servi
Skills
3 days ago
Tailor Resume↗Tailor Resume ↗Emiratization (Guest Relations Officer)
Chinese Palace Group · Dubai
Job description: Chinese Palace Group is looking for a friendly, confident, and customer-focused Guest Relations Officer to join our restaurant team in Dubai. Salary: AED 6,000 Working Hours: 4 days a week, 4 hours per d
Skills
3 days ago
Tailor Resume↗Tailor Resume ↗Guest Relations Agent at InterContinental Dubai Marina Hotel & Residences
IHG Hotels & Resorts · Dubai
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury
Skills
4 days ago
Tailor Resume↗Tailor Resume ↗Lifestyle Manager (Guest Relations Manager)- Creating Connections & Memorable Guest Experiences at Kimpton Sevn Dubai (Pre-Opening)
IHG Hotels & Resorts · Dubai
A Role That Creates Connections, Not Just Experiences At Kimpton Sevn Dubai, we believe the best memories are made through people. We're looking for a Lifestyle Manager who naturally connects with others, understands the
Skills
4 days ago
Tailor Resume↗Tailor Resume ↗Guest Relations Agent at InterContinental Dubai Marina Hotel & Residences
IHG Hotels & Resorts · Dubai
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury
Skills
4 days ago
Tailor Resume↗Tailor Resume ↗Guest Relations Officer
Nas House · Dubai
Job Title: Guest Relations Officer (Arabic Speaker) Location: Dubai, UAE Employment Type: Full-Time About the Role We are looking for a friendly, organized, and proactive Guest Relations Officer to join our team. This ro
Skills
6 days ago
Tailor Resume↗Tailor Resume ↗Guest Relations / Listing Officer
AYA HOLDING GROUP · Dubai
We’re Hiring: Guest Relations / Listing Officer ĀYA Boutique Holiday Homes | Premium Holiday Home Experience At ĀYA Boutique Holiday Homes, we specialize in delivering premium holiday home experiences across the UAE, whe
Skills
6 days ago
Tailor Resume↗Tailor Resume ↗Guest Experience Expert - Guest Relations Officer
Marriott International · Dubai
Additional Information Job Number26066517 Job CategoryRooms & Guest Services Operations LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates ScheduleFull Time Located Remotely?N Position Type Non-Manag
Skills
1 weeks ago
Tailor Resume↗Tailor Resume ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required