Guest Arrival Expert - Bellman
Role Overview
Guide hotel guests through arrival and departure experiences and help create a memorable stay.
Handle operational needs and guest requests, complete reports, and share highlights of the local area.
Move around the work area and take initiative to provide a range of guest services.
Key Skills for This Role
Full Job Posting
Position summary
Guide hotel guests through arrival and departure experiences and help create a memorable stay.
Handle operational needs and guest requests, complete reports, and share highlights of the local area.
Move around the work area and take initiative to provide a range of guest services.
Service and workplace expectations
- Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
- Maintain professional uniform, personal appearance, and communications.
- Remain on your feet and move around for extended periods; perform hands-on tasks involving moving and carrying objects.
- Perform other reasonable job duties as requested.
Schedule and position
- Full-time schedule.
- Non-management position.
Preferred qualifications and physical requirements
- A high school diploma or G.E.D. equivalent is preferred.
- No related work experience and no supervisory experience are specified; no license or certification is specified.
- Able to stand, sit, or walk for extended periods and move around while working.
- Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
About JW Marriott
JW Marriott is part of Marriott International’s luxury portfolio, with hotels and resorts in gateway cities and resort locations.
The company describes an emphasis on associate well-being, training, development, recognition, and guest service.
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