General Manager – Hospitality & Fine Dining Restaurant Group

Overview

Key Responsibilities

• Lead the overall business performance of the restaurant group and ensure achievement of revenue, profitability, and growth targets.
• Develop and execute strategic plans to increase sales, market share, and brand positioning.
• Drive expansion initiatives, including new restaurant openings, market development, and franchise opportunities.
• Build and strengthen organisational structures, reporting systems, policies, and governance frameworks.
• Oversee financial performance, budgeting, forecasting, and cost-control initiatives.
• Identify operational inefficiencies and implement corrective actions to improve profitability.
• Lead senior management teams and ensure alignment across all business units.
• Develop and monitor key performance indicators (KPIs) across operations, finance, customer experience, and human resources.
• Establish a culture of accountability, continuous improvement, and service excellence.
• Ensure compliance with all local regulations, food safety requirements, and quality standards.
• Work closely with ownership and executive stakeholders to support long-term business objectives.
• Lead franchise development initiatives, including operational standards, systems, and scalability planning.
• Drive customer experience strategies to improve guest satisfaction, loyalty, and brand reputation.

Requirements

• Minimum 10 years of senior leadership experience within hospitality, restaurant groups, or food and beverage operations.
• Proven GCC experience is mandatory.
• Demonstrated success managing multiple restaurant outlets and large teams.
• Previous experience in restaurant launches, business expansion, and growth projects.
• Strong commercial, financial, and operational management capabilities.
• Experience in organisational restructuring and performance improvement programs.
• Experience in franchise development is highly desirable.
• Excellent leadership, communication, and decision-making skills.
• Fluency in both Arabic and English is mandatory.

What We Offer

• Competitive compensation package based on experience and qualifications.
• Opportunity to lead a growing hospitality group with ambitious expansion plans.
• Long-term career growth and executive leadership opportunities.