General Manager
Role Overview
The General Manager (GM) oversees the operations and performance of assigned convenience store locations, ensuring alignment with company Mission, Vision, Values, goals, financial targets, and customer service standards.
Reporting to the District Manager, the GM is responsible for leading and managing Assistant Store Managers (ASMs) and store team members, driving operational efficiency, and fostering a positive, customer-focused work environment.
Responsible to consistently role model our Core Values.
Key Skills for This Role
Full Job Posting
Requirements
- Critical Core Competencies and Skills:
- Proven leadership abilities.
- Strong financial acumen and proficiency in managing budgets, scheduling, inventory, and profit/loss analysis.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong organizational skills with the ability to prioritize and manage multiple responsibilities effectively.
- Adaptable, resilient, and able to handle changing demands in a dynamic environment.
- Minimum Education and Experience:
- Associates Degree plus 3 years of successful experience in retail management, preferably within convenience store or multi-site environments, or equivalent combination of education and experience.
- Preferred Education and Experience:
- Bachelors Degree in Business Administration or relevant field plus 5 years of successful experience in retail management, preferably within convenience store or multi-site environments, or equivalent combination of education and experience.
- Licenses, Certifications and/or Registrations (note if Required or Preferred):
- Equipment and Software Requirements:
- Cash register
- Microsoft Office Suite
- ERP
- Position Location/Working Conditions/Equipment
- Customer Locations
- Physical Requirements
- Typically standing or walking
- Typically bending, crouching, stooping
- Repetitive wrist, hand or finger movement
- Occasional lifting (40 lbs.)
- Equipment
- Office equipment
About Wilcox + Flegel
Family-owned Washington fuel and lubricant distributor serving commercial, fleet, retail, and marine customers across Oregon and Washington.
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