Front Office Supervisor
Role Overview
Safir Doha Hotel is seeking a Front Office Supervisor to join its team in Doha, Qatar.
Key Skills for This Role
Full Job Posting
Role overview
Safir Doha Hotel is seeking a Front Office Supervisor to join its team in Doha, Qatar.
Responsibilities
- Supervise daily front desk operations for smooth and efficient service.
- Lead and train the Front Office team to deliver strong guest experiences.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversee check-in, check-out, and reservation processes.
- Ensure compliance with hotel policies and procedures.
Requirements
- At least 2 years of experience in a front office supervisory role.
- Strong knowledge of and hands-on experience with Opera PMS is essential.
- Familiarity with STPC systems is highly preferable.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced, multicultural environment.
- English proficiency is required; Arabic or other languages are advantageous.
Workplace
- Work location is in person.
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