Front Office Agent
Role Overview
The Front Office Agent role is categorized as Rooms & Guest Services Operations and is non-management.
The schedule is full time; the position is not remote.
Key Skills for This Role
Full Job Posting
Role overview
The Front Office Agent role is categorized as Rooms & Guest Services Operations and is non-management.
The schedule is full time; the position is not remote.
Guest experience and operations
- Deliver services throughout guests’ stays and help make transactions part of a memorable experience.
- Process operational needs, address guest requests, complete reports, and share local highlights.
- Follow policies, maintain confidentiality, protect company assets, and uphold quality and safety standards.
- Maintain professional appearance and communications and perform other reasonable duties as requested.
- Remain on foot for extended periods and handle objects weighing up to 10 pounds without assistance.
Preferred qualifications
- High school diploma or G.E.D. equivalent is preferred.
- No related work experience or supervisory experience is listed; no license or certification is listed.
About The Luxury Collection
The Luxury Collection describes its hotels as offering locally distinctive guest experiences and personalized hospitality.
Marriott states that it is an equal opportunity employer and values associates’ varied backgrounds and experiences.
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