Front Desk Receptionist
Skills
About This Role
Salary Range: 2500 to 3500 AED
Availability: Urgently Needed within 1 to 2 Weeks
About the Role
We are seeking a highly professional Front Desk Receptionist to join our team in Abu Dhabi.
The ideal candidate will handle customer inquiries through calls, chats, and messages with exceptional communication skills and a strong customer focused approach.
The role requires someone who can maintain a positive tone, provide accurate information, and manage customer interactions efficiently.
Key Responsibilities
Provide high quality customer service through calls, chats, and digital platforms.
Respond to customer inquiries with professionalism, accuracy, and clarity.
Handle customer concerns, complaints, and requests in a calm and solution oriented manner.
Maintain proper documentation of all interactions in the system.
Work closely with the operations team to resolve issues and ensure smooth service delivery.
Follow communication guidelines and standard operating procedures.
Ensure timely responses and maintain service level standards.
Requirements
Excellent command of English in both speaking and writing with a professional and fluent tone.
Arabic language
Tagalog speakers
English Fluent Speakers
Previous experience in customer service, chat support or call center roles is preferred.
Strong communication and problem solving skills.
Ability to multitask and handle pressure during peak hours.
Professional attitude, patience and a customer first mindset.
Any nationality may apply.
Must be able to join urgently within one to two weeks.
Benefits
Competitive salary based on experience.
Positive and supportive work environment.
Opportunities for growth within the company.
Interested candidates may send their CV to
jobs@jays.ae
with the subject line
Customer Service Agent Application
.
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