Front Desk Admin (Russian Speaker)
Skills
About This Role
Overview
We are seeking a polished and proactive Front Desk Admin to join our team.
In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey—ensuring a seamless experience from initial contact to ongoing support—while strictly adhering to our policies on confidentiality and professionalism.
As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence.
A commitment to excellence, discretion, and client satisfaction is essential.
Key Responsibilities
Serve as the first point of contact for clients, providing prompt and professional assistance.
Manage client communications via phone, email, and in person with a high level of service.
Present and explain company services to new and existing clients clearly and accurately.
Maintain accurate and up-to-date client records and interaction logs.
Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
Coordinate with internal departments to ensure smooth service delivery.
Uphold company policies and maintain strict confidentiality in all client dealings.
Requirements
Minimum 2 years of UAE-based experience in a customer service or client relations role (required).
Bachelor’s degree (preferred).
Excellent verbal and written communication skills in English.
Professional appearance and strong interpersonal skills.
Discreet, reliable, and customer-focused attitude.
High attention to detail and the ability to multitask in a fast-paced environment.
Experience
dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
Work Schedule
Monday to Saturday \| 9:00 AM – 6:00 PM
*Flexibility required to work on weekends and holidays as per business needs.*
Job Type: Full-time
Pay: AED6,000.00 - AED7,000.00 per month
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