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Freighter Operations Support Manager

Qatar Airways
Baladiyat ad Dawhah, QAT
Senior
Onsite
Discovered 6 days ago
Freighter operationsCargo operationsLoad controlWeight and balanceAviation safety and security complianceOperational leadership

Full Job Posting

Role overview

The role is based in Doha and supports strategic and operational objectives within Freighter Operations.

It provides leadership and oversight across Loadmasters, Special Loads, Charter Operations, and Freight Centralized Load Control (FCLC).

The role prioritises safety, security, regulatory compliance, operational integrity, resilience, and continuous improvement.

Responsibilities

  • Lead freighter operations across Loadmasters, Special Loads, Charter Operations, and FCLC, ensuring safe, compliant, efficient operations.
  • Drive operational performance, productivity, service quality, and continuous process improvement.
  • Plan and execute strategic initiatives, improvement programmes, and operational projects.
  • Ensure compliance with safety, security, regulatory, training, operational, and weight and balance requirements.
  • Oversee weight and balance processes, operational controls, and documentation accuracy.
  • Coordinate stakeholders to align operations, optimise resources, and deliver initiatives.
  • Lead team performance, talent development, employee engagement, and succession planning.
  • Support audits, investigations, risk assessments, change management, and corrective actions.
  • Lead business continuity, disruption management, contingency response, and resilience activities.

Qualifications

  • Bachelor's degree or equivalent qualification and at least 7 years of job-related experience.
  • Proven experience in operational leadership and team management.
  • Experience in aviation, cargo operations, logistics, supply chain, air transport, or freighter operations is preferred.
  • Experience driving process improvements and change initiatives is preferred.
  • Strong analytical, leadership, communication, decision-making, and stakeholder management skills.
  • High standards of integrity, governance, safety, security, and regulatory compliance.

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