Female Support Services Associate
Role Overview
CreditCare Credit Management LLC is seeking a customer service representative for its Dubai team.
The role handles customer inquiries and support, with a focus on customer satisfaction.
Key Skills for This Role
Full Job Posting
Role overview
CreditCare Credit Management LLC is seeking a customer service representative for its Dubai team.
The role handles customer inquiries and support, with a focus on customer satisfaction.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist clients with queries, account details, and service information.
- Maintain accurate records of customer interactions.
- Provide timely solutions and escalate issues when necessary.
- Work collaboratively with the team to achieve departmental goals.
Requirements
- Previous customer service experience is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment; positive attitude and willingness to learn.
- Fluency in English; additional languages are a plus.
Salary and benefits
- Salary is up to AED 3,000 per month, depending on experience.
- Visa, medical, and other benefits are stated as provided under UAE Labour Law.
Workplace
- Work location is in person in Dubai, UAE.
Job type and duration information
The posting repeatedly lists full-time and permanent job types.
The posting also mentions a 24-month contract length and includes contract and fresher labels elsewhere.
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