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Facility Supervisor

Kids Zone

Dubai, UAE

Full time

1 months ago

FacilitySupervisor

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Overview

Since 2009, Kids Zone has been a leader in children's entertainment and education, providing immersive and fun learning experiences that captivate families across Dubai.

We are looking for an exceptional Facility Supervisor to be our owner's representative on the ground.

When the owner is not in the building, you are Kids Zone.

This is a floor leadership role - not a desk job - for someone who is commercially sharp, operationally disciplined, and genuinely passionate about delivering exceptional family experiences.

What You'Ll Own

Revenue & commercial performance - you track daily targets, manage the booking pipeline, and drive performance across every service line
Full venue operations - opening checks, daily schedule, capacity decisions, and brand standards every shift without exception
Team leadership - you lead, coach, and develop the Early Childhood Educator, Receptionists, and Facility Attendants directly
Customer experience - you set the tone, personally handle escalated complaints, and ensure every family leaves with a story worth sharing
Corporate events & B2B sales - you identify, pitch, and close corporate event bookings, and build relationships that bring them back

• Who We're Looking For

Proven leadership experience in hospitality, leisure, retail, F&B, or family entertainment
Commercially minded - you understand that revenue is a direct reflection of your leadership
Operationally disciplined - checklists, reports, and standards are second nature to you
A natural communicator who can lead a morning huddle, close a corporate deal, and coach a team member - all before noon
Someone who sees a problem and fixes it without being asked
Fluent English; Arabic is a plus

• What We Offer

Competitive salary package
Visa and benefits provided
A leadership role with genuine autonomy and accountability
Direct access to the owner - fast decisions, no bureaucracy
A growing brand with franchise expansion underway
A team that takes care of families, and a leadership team that takes care of you
Immediate start preferred.

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