Facilities Manager (UAE Nationals)

Job Purpose

Facilities Operations

• Manage day-to-day facilities management operations across assigned properties.
• Oversee preventive, corrective, and predictive maintenance programs.
• Ensure efficient operation and maintenance of MEP, HVAC, civil, utility, and fire safety systems.
• Monitor and manage soft services including security, housekeeping, landscaping, and waste management.
• Conduct regular inspections and ensure timely resolution of maintenance issues and tenant complaints.
• Support project handovers, snagging, testing, and commissioning activities.
• Drive sustainability, energy efficiency, and operational improvement initiatives.

Vendor & Contract Management

• Manage FM vendors, contractors, and outsourced service providers.
• Ensure compliance with service agreements, SLAs, and KPIs.
• Support tendering, vendor evaluation, contract negotiations, and performance reviews.
• Ensure quality-driven and cost-effective service delivery.

Health, Safety & Compliance

• Ensure compliance with local authority regulations, HSE policies, and fire & life safety standards.
• Coordinate audits, inspections, certifications, and emergency response procedures.
• Promote workplace safety and best operational practices across all facilities.

Financial Management

• Assist in preparing and managing OPEX and CAPEX budgets.
• Monitor expenditures, analyze budget variances, and identify cost optimization opportunities.
• Track operational costs and support financial efficiency initiatives.

Customer & Stakeholder Management

• Act as the primary point of contact for tenants, residents, and end-users regarding FM-related matters.
• Ensure timely resolution of complaints and service requests to maintain high customer satisfaction.
• Coordinate with internal departments, consultants, contractors, and external stakeholders for seamless operations.

Team Management & Reporting

• Supervise facilities teams, supervisors, technicians, and outsourced staff.
• Prepare operational, maintenance, and budget reports for management review.
• Support implementation and optimization of CAFM systems and smart FM technologies.
• Foster a culture of accountability, teamwork, and service excellence.

Educational Qualification

• Bachelor’s degree in Mechanical / Electrical / Civil Engineering, Facilities Management, or related discipline.
• Professional certifications such as IFMA (CFM/FMP), IOSH, or NEBOSH will be an added advantage.

Experience Required

• 8–12 years of relevant facilities management experience, preferably within UAE/GCC real estate, residential, retail, commercial, or mixed-use developments.
• Strong exposure to both hard and soft services management.
• Experience in managing vendors, contractors, budgets, and tenant relations.

Required

• Strong leadership and team management capabilities.
• Good knowledge of MEP systems, HVAC, fire safety, and building operations.
• Understanding of UAE compliance regulations and HSE standards.
• Strong analytical, budgeting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in CAFM systems and MS Office applications.