Facilities Manager

About CBRE Excellerate

About the position

Key responsibilities

• Manage contract staff, facilities operations, electrical and mechanical plant and services, project works, and building performance against contractual objectives.
• Control technical matters for plant and equipment maintenance, new works, and upgrades.
• Lead the contract team and relevant subcontractors; ensure competent staffing and succession planning.
• Provide leadership, coaching, training, assessment, and support to team members.
• Communicate through meetings, briefings, consultation forums, correspondence, and regular or ad hoc reporting.
• Ensure contractual KPI and SLA compliance and report building or facilities issues promptly to company and client contacts.
• Maintain customer focus and effective relationships with key client contacts.
• Develop and deliver financial plans for revenue, profit, cost reduction, debt and work-in-progress reduction, and contract growth.
• Review procedures and recommend improvements, including emergency and contingency arrangements for critical systems.
• Ensure method statements and risk assessments are prepared, reviewed, and followed for planned and reactive work.
• Maintain the building to company show-site standards and ensure checklists are completed.
• Meet statutory, policy, contractual, health, and safety commitments; collaborate on innovation, sustainability, and best practice.

Experience and education

• 6–10 years of relevant facilities management experience.
• An engineering bachelor's degree is preferred.

Preferred requirements

• Facilities management certification is preferred.
• Experience in staffing, selection, training, development, coaching, mentoring, and performance management is preferred.
• Leadership skills to motivate team quality and efficiency are preferred.

Skills and knowledge

• Required skills include leadership, team management, organization, problem-solving, advanced math and financial calculations, influencing, negotiation, quality assurance, safety compliance, vendor management, and process training.
• Required knowledge includes building operations and maintenance, capital project management, operating budgets and variance reporting, environmental health and safety procedures, facility regulations, and procurement and invoicing.

Behavioral competencies