F&B Supervisor – Kiosks & Snack Outlets

We are seeking a dynamic and highly organized F&B Supervisor to oversee the daily operations of all company-owned food and beverage kiosks and snack shops across the park.

Operating in a high-footfall, fast-paced seasonal environment, this role is critical in driving sales of drinks, snacks, and grab-and-go items while ensuring exceptional customer service.

The ideal candidate will take ownership of staff training, inventory procurement, and rigorous cost control to maximize profitability and operational efficiency.

· Supervise the daily setup, active operation, and closing procedures for multiple F&B kiosks and snack shops distributed throughout the garden.

· Manage staff rosters, ensuring optimal coverage during peak hours, weekends, and public holidays.

· Lead by example on the floor, resolving customer escalations promptly and maintaining a welcoming, high-energy environment.

· Design and conduct comprehensive onboarding and training programs for all new kiosk attendants.

· Train staff on point-of-sale (POS) systems, cash handling, upselling techniques, and customer service excellence.

· Perform regular performance evaluations and provide on-the-job coaching to ensure consistent service standards across all outlets.

· Monitor daily inventory levels of all beverages, snacks, packaging, and consumables across all kiosks.

· Coordinate with the central purchasing team to place timely supply orders, ensuring no stock-outs during operational hours.

· Supervise the receipt of goods, checking for quality, quantity, and correct invoicing.

· Implement strict inventory control measures, conducting daily and weekly stock takes to identify and eliminate variances.

· Monitor product expiration dates and enforce First-In-First-Out (FIFO) practices to minimize food and beverage wastage.

· Analyze daily sales reports to track costs against revenue, ensuring the kiosks meet their profitability targets.

· Ensure all kiosks maintain the highest standards of cleanliness and sanitation at all times.

· Guarantee strict adherence to all Dubai Municipality food safety and hygiene regulations.

· Ensure all staff are trained in food safety protocols and maintain proper personal hygiene standards.

· **Experience:** Minimum of 5–7 years of supervisory experience in the F&B sector, specifically focusing on Quick Service Restaurants (QSR), multi-kiosk operations, or high-volume cafes (full-service restaurant experience is not required).

· **Training Expertise:** Proven track record in onboarding and training frontline F&B staff.

· **Financial Acumen:** Demonstrated experience in F&B procurement, stock-taking, and active cost control.

· **Certifications:** A valid Dubai Municipality PIC (Person in Charge) Food Safety Certification is highly preferred.

· **Education:** Diploma or Degree in Hospitality Management, Business Administration, or a related field.

· Excellent numerical skills and proficiency in POS systems and inventory management software.

· Ability to thrive in a fast-paced, high-volume outdoor entertainment environment.

· Strong leadership and motivational skills to manage a diverse, multicultural workforce.

· Excellent communication skills in English; fluency in Arabic, Hindi, or Urdu is a strong advantage.

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: On the road