F&B Food Runner

Key Responsibilities

• Transport food orders quickly and safely from the kitchen pass to the correct guest tables.
• Double-check dish presentation, accuracy, and special dietary requests before leaving the kitchen.
• Describe dishes clearly to guests when placing them on the table.
• Assist waiters with clearing dirty dishes (bussing) and setting tables.
• Arrive on time in a clean, ironed uniform with polished shoes and a nametag.
• Maintain high personal hygiene and follow all Kempinski grooming rules.
• Strictly follow HACCP and food safety standards at all times.
• Know the menu, ingredients, garnishes, and major food allergens.
• Complete opening, ongoing, and closing duties for the outlet.
• Keep service stations clean, organized, and stocked with trays, cutlery, and napkins.
• Handle equipment carefully to reduce breakage and wastage.
• Act as a reliable bridge between the kitchen chefs and the service staff.
• Report any guest feedback or complaints immediately to a supervisor.
• Attend daily briefings, team meetings, and scheduled training sessions.
• Perform additional operational duties assigned by the Outlet Manager or Supervisor.