Experience Manager - Pulse
Role Overview
Experience Manager role for Kaizen Asset Management's owner-association communities in Dubai, UAE.
The role focuses on resident experiences, smart technology, operational excellence, and service improvement.
Key Skills for This Role
Full Job Posting
Role overview
Experience Manager role for Kaizen Asset Management's owner-association communities in Dubai, UAE.
The role focuses on resident experiences, smart technology, operational excellence, and service improvement.
What you'll lead
- Execute portfolio strategies and drive digitization and process automation to improve resident experiences.
- Use SnagReport, Master Plan, Mollak, and GRIDS to streamline operations, improve energy efficiency, and reduce costs.
- Promote smart buildings, sustainable practices, and continuous improvement.
- Ensure compliance with RERA and Dubai Law No. 6 of 2019.
- Manage service providers, Owners Committees, budgets, procurement, and tendering.
- Train site teams and refine processes to resolve operational challenges.
Requirements
- Bachelor of Science degree.
- Five or more years of experience in community or property management.
- Deep expertise in RERA regulations, Dubai Law No. 6 of 2019, and Dubai real-estate standards.
- Proven record of launching community initiatives and measuring their impact.
- Tech-savvy, data-driven, and strongly focused on customer service.
- Strong communicator, problem-solver, and self-starter.
Company values
The stated values are growing for the cause, creating memorable spaces, inspiring happier environments, and sustaining the environment.
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