Executive Secretary
Skills
About This Role
Job Purpose
Provide secretarial support to Group Head and assist in the general management of day-to-day affairs of the GH’s office and efficiently carry out job assignments.
Executive & Administrative Support
- Provide comprehensive secretarial and administrative support to the GH of Retail Banking.
- Manage calendars, appointments and meeting schedules.
- Business Travel assistance – Visa, flight and hotel bookings
- Handle GH reimbursements/claims and Team Expense in compliance with the policy.
- Raise Vendor Invoices through Oracle Fusion Procurement System
Communication & Coordination
- Serve as the primary point of contact between the GH and Division Heads.
- Handle incoming correspondence, emails, and calls with professionalism and discretion.
Documentation & Records Management
- Maintain and organize confidential documents, files, and records in compliance with banking and regulatory requirements.
Workshop & Event Management
- Organize Townhalls, workshops, and internal events.
- Coordinate logistics including meeting rooms, catering, and vendor arrangements.
Compliance & Confidentiality
- Handle sensitive customer, financial, and business information with strict confidentiality.
- Ensure administrative processes align with internal bank policies, procedures, and regulatory standards.
Key Skills & Competencies
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- High level of discretion and confidentiality
- Ability to work independently and manage multiple priorities
- Attention to detail and accuracy
- Professional business etiquette and stakeholder management
- Strong problem solving and coordination abilities
& Experience
- Bachelor's degree or diploma in Business Administration, Secretarial Studies, or a related field
- Minimum 5–7 years of experience as an Executive Secretary or Senior Administrative Assistant in banking
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Strong interpersonal and communication skills with good command over English.
- Experience handling senior level executives and confidential information
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