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Executive-Sales

Marriott International
Makkah, KSA
Full-time
Onsite
Discovered 2 weeks ago
Sales techniquesRevenue optimizationGuest loyaltyHotel reservationsMarriott Rewards softwareGuest service

Full Job Posting

Role details

Sales Executive role at Marriott International in Makkah, Saudi Arabia.

Full-time schedule; the posting states the role is not remote.

Position is categorized as non-management.

Sales and guest reservations

  • Use sales techniques to optimize revenue while maintaining existing Marriott guest loyalty.
  • Select and provide guest appreciation gifts, such as reward points, show tickets, or gift certificates.
  • Promote awareness of the brand internally and externally.
  • Process requests to cancel Marriott Rewards points.
  • Process room reservations, requests, changes, and cancellations received by phone, fax, or email.
  • Enter Marriott Rewards information into the appropriate software when taking guest reservations.
  • Answer, record, and process guest calls, requests, questions, and concerns; refer issues to the appropriate department when needed.

Administrative and team duties

  • Perform general office tasks supporting Sales and Marketing, including filing, email, transcription, and faxing.
  • Assist management with training and motivating employees and serve as a role model.
  • Follow company policies, maintain professional appearance and confidentiality, and protect company property.
  • Welcome guests, anticipate and address service needs, and thank guests with genuine appreciation.
  • Communicate professionally, prepare and review written documents accurately, and use proper telephone protocol.
  • Maintain positive working relationships, support team goals, and monitor others' performance against quality standards.

Desirable qualifications

  • A secondary school diploma or GED is desirable.
  • At least 2 years of related work experience is desirable.
  • No supervisory experience is required.
  • No license or certification is listed.

About Le Méridien

Le Méridien describes its guest experience as authentic, elegant, memorable, and inspired by culture and travel.

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