Executive-Sales
Role Overview
Sales Executive position in Marriott Sales & Marketing at Al Hamra District, Jeddah, Saudi Arabia.
The posting lists a full-time schedule and a non-management position.
Key Skills for This Role
Full Job Posting
Position details
Sales Executive position in Marriott Sales & Marketing at Al Hamra District, Jeddah, Saudi Arabia.
The posting lists a full-time schedule and a non-management position.
Guest and sales responsibilities
- Resolve guest calls, requests, and problems by contacting appropriate individuals or departments.
- Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty.
- Provide guest complimentary gifts as appropriate and promote brand awareness.
- Process Marriott Rewards redemption requests and enter rewards information when taking reservations.
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Answer, record, and process guest calls, requests, questions, and concerns.
Office and team responsibilities
- Perform general Sales & Marketing office duties such as filing, sending emails, typing, and faxing.
- Assist management with training and motivating employees and serve as a role model.
- Follow company policies, maintain a clean and professional appearance, protect confidential information and company assets, and perform other reasonable duties as requested.
- Welcome guests, anticipate and address service needs, and thank them with genuine appreciation.
- Communicate professionally, prepare accurate documents, develop positive working relationships, support team goals, and monitor quality standards.
- Read and verify information in varied formats; move and handle objects weighing up to 10 pounds without assistance.
Preferred qualifications
- High school diploma or G.E.D. equivalent preferred.
- At least 2 years of related work experience preferred.
- No supervisory experience is specified as required; no license or certification is specified.
About the Ritz-Carlton
The Ritz-Carlton describes its service culture as grounded in its Gold Standards, employee promise, credo, and service values.
The company emphasizes exceptional guest experiences, hospitality, and an inclusive global team.
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