EPIC Applications Analyst

Role overview

Major responsibilities

• Analyze and improve clinical and business processes and information requirements for assigned Epic applications, including current and future workflow analysis.
• Document requirements with case diagrams, data flow diagrams, data models, and object models; assess whether solutions meet user needs.
• Translate user requirements into functional and technical specifications, prioritize them, and discuss technical impacts with users.
• Configure systems to meet business requirements.
• Develop and execute unit, integration, system, and end-user acceptance tests; track problems and document results.
• Prepare training materials and train clients, trainers, and end users as appropriate.
• Monitor application functionality and workflows and implement changes as needed; explain application functions and workflows to users.
• Maintain product, workflow, requirements, installation, test, user, troubleshooting, change, and quality-control documentation.
• Communicate project status and upgrades, balance user requests, manage application version upgrades, and provide support and troubleshooting.

Required qualifications

• Bachelor's degree in computer science or related field, or equivalent knowledge.
• Typically 3 years of experience in IT or a clinical environment, including business process mapping, requirements analysis, acceptance testing, and documentation.
• Experience using applications, operating systems, and databases, including basic hardware, platform, connectivity, and interface design.
• Experience with Epic and other healthcare applications; project management experience and ability to use project management software.
• Strong organizational, analytical, problem-resolution, communication, prioritization, and customer service skills.
• Ability to translate user requirements into system specifications and understanding of change management practices and application technical components.
• Obtain department-required Epic certification(s) within 6 months and maintain annual educational requirements.
• Previous Epic Ambulatory experience or certification is preferred.

Schedule and on-call

• Full-time, dayshift, Monday through Friday.
• Rotational on-call coverage is required for evenings, weekends, and holidays.

Workplace

• The role is fully remote from the states specified in the posting.
• Work-related travel may be required.

Pay

• Listed pay range is $38.20 to $57.30 per hour.