Engineering & Product Operations Lead

Own core operating cadences including sprint and cycle planning, roadmap reviews, retrospectives, launch readiness, and SDLC processes.

Drive consistency across Engineering, Product, and Design while ensuring priorities, decisions, and accountability are visible across the organization.

Create and maintain dashboards tracking engineering velocity, roadmap progress, feature adoption, reliability, and customer issues.

Surface risks, bottlenecks, and dependencies early, and help leadership make better decisions with clear data.

Serve as the connective tissue between EPD and go-to-market teams, translating product priorities into materials for Sales, Customer Success, and Support.

Ensure customer feedback and field insights flow back into Product, and coordinate launch planning, communications, enablement, and rollout readiness.

Own intake and triage for bugs, feature requests, and technical debt, and identify and remove operational bottlenecks.

Build lightweight tooling and automations (Retool, Zapier, Linear, scripts, AI tools, etc.) and manage EPD tooling and vendors.

Own engineering onboarding and key team rituals (e.g., Engineering All Hands).

Help maintain a high-functioning, low-drama operating environment as the company scales.

5+ years of experience operating within Engineering, Product, or technical organizations at a high-growth startup.

Enjoys creating order from ambiguity while understanding startup dynamics.

Comfortable moving between strategy and execution.

Highly organized without becoming process-heavy.

Able to build trust with engineers, product managers, designers, and executives.

Technical enough to understand engineering workflows and systems.

Enjoys building internal tools, automations, and dashboards.

Strong written and verbal communication skills.

Proactively notices inefficiencies and instinctively fixes them.