Engineer - Reliability
Role Overview
The Technical Operations Reliability team analyzes aircraft defects and operational disruptions to help United operate safely and dependably.
The Engineer provides accurate information and insights to support data-driven decisions across multiple divisions.
The role covers long-term fleet and maintenance-program modifications as well as day-to-day identification of recurring aircraft system failures.
Key Skills for This Role
Full Job Posting
Role overview
The Technical Operations Reliability team analyzes aircraft defects and operational disruptions to help United operate safely and dependably.
The Engineer provides accurate information and insights to support data-driven decisions across multiple divisions.
The role covers long-term fleet and maintenance-program modifications as well as day-to-day identification of recurring aircraft system failures.
Responsibilities
- Analyze aircraft issues and operational interruptions, including identifying ATA codes and system-failure details.
- Identify top system failures and support fleet reliability meetings.
- Track fleet trends, investigate potential issues through operational drill-downs, and use aircraft engineering expertise.
- Provide regulatory reporting and operational support; support reliability and fleet initiatives and ad hoc requests.
- Recommend reliability and safety improvements through comprehensive analysis.
- Create and manage fleet and reliability dashboards.
Minimum qualifications
- Bachelor's degree in aeronautical engineering, another engineering discipline, or a related discipline.
- At least 3–4 years of experience in aviation, aviation maintenance, a related field, or an analytical field.
- Strong knowledge of aircraft systems and knowledge of aircraft fleet health and/or reliability programs.
- Ability to perform drill-down analysis, identify operational root causes, and analyze complex, high-volume data.
- Proficiency in MS Office tools, especially MS Excel; strong problem-solving, analytical, communication, accuracy, and attention-to-detail skills.
- Must be legally authorized to work in India for any employer without sponsorship.
- Must be fluent in written and spoken English and Hindi.
Preferred qualifications
- Master's degree preferred.
- FAA A&P License or DGCA-issued equivalent preferred.
- Familiarity with database querying tools such as SQL and data visualization or reporting tools preferred.
- Ability to design and track meaningful operational metrics preferred.
Work authorization
- The position is offered on local terms and conditions; expatriate assignments and employment-visa sponsorship are not available.
- The position is for United Airlines Business Services Pvt. Ltd., a wholly owned subsidiary of United Airlines Inc.
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