Ecommerce Manager MENA
Role Overview
Leads the MENA eCommerce agenda, commercial performance, customer engagement, and capability development across digital channels.
Owns regional eCommerce growth strategy, P&L, and customer partnerships.
Key Skills for This Role
Full Job Posting
Role overview
Leads the MENA eCommerce agenda, commercial performance, customer engagement, and capability development across digital channels.
Owns regional eCommerce growth strategy, P&L, and customer partnerships.
Strategy and customer leadership
- Own the eCommerce P&L and deliver revenue, profit, and market-share targets.
- Develop annual operating plans and multi-year growth strategies; optimize pure-play, quick-commerce, and bricks-and-clicks channel mix.
- Lead key eCommerce retailer relationships, joint business plans, commercial negotiations, and contract renewals.
- Set the regional expansion roadmap, onboard customers and platforms, and build market plans with local teams and distributors.
Investment and team leadership
- Own eCommerce, ASP, and retail media budgets and lead annual investment planning with retailers and agencies.
- Drive retail media effectiveness, digital shelf excellence, and measurable return on investment.
- Lead and develop the regional eCommerce team and build market and distributor capabilities through training, tools, standards, and alignment.
- Establish a MENA community of practice to share insights, standards, and best practices.
Experience and education
- Minimum 12 years of commercial leadership experience, preferably with the majority in eCommerce sales.
- Demonstrated channel P&L ownership, operational leadership, and customer negotiation leadership in a multinational FMCG/CPG environment.
- Minimum bachelor's degree.
Languages
- Fluent English is required.
- Arabic is advantageous but not mandatory.
Workplace
- The role is hybrid.
Benefits
- Benefits include competitive compensation, health and well-being programs, flexible work depending on role, learning opportunities, and half-day Fridays depending on location.
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