E-Commerce Specialist
Skills
About This Role
& Responsibilities
- Wide range of responsibilities, which can include:
- Developing marketing campaigns, such as seasonal sales or promotional events.
- Developing reports that track sales performance and identify opportunities for improvement.
- Maintaining relationships with customers through social media platforms such as Facebook or
- Twitter, answering questions about products or services, and helping customers with problems
- Identifying profit opportunities for the company by monitoring competitors’ pricing strategies,
- new product launches, and industry news
- Creating product listings on different online marketplaces such as Amazon, using product photos,
- descriptions, and pricing information provided by the company.
- Conducting market research to identify new trends in the industry or among competitors.
- Reviewing website analytics to determine which products are most popular or what factors may
- be influencing customer behaviour.
- Maintaining relationships with vendors to ensure that products are delivered on time and meet
- quality standards.
- Managing inventory by arranging for product returns, rebates, and exchanges when necessary.
- Communicating with customers about order status, shipping dates, and delivery tracking
- numbers.
- Processing orders by updating inventory levels and recording sales in an internal database.
- Providing recommendations on how to improve online store functionality or customer experience.
- Recommending improvements and enhancing website designs/SEO and developing new site
- designs based on client needs.
Job Type: Full-time
Pay: From ﷼4,000.00 per month
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