E Commerce Product & Technical Manager
Skills
About This Role
Product Management
o Work as the Product Owner for eCommerce web and app platforms.
o Gather requirements from commercial, marketing, and operations teams and translate them into product briefs.
o Prioritize the product roadmap based on business impact and customer feedback.
o Review and validate new features, enhancements, and improvements before development.
Technical Oversight
o Manage the relationship with the third-party technical/eCommerce development company.
o Approve development sprints, release plans, and deployments.
o Follow up on bug fixing, performance issues, and platform stability.
o Ensure timely delivery of new releases across website and app.
UX/UI & Journey Optimization
o Review the full app and website user journey and propose enhancements to reduce friction.
o Own the checkout flow and payment experience, ensuring maximum conversion and minimum drop-off.
o Lead UX research, usability testing, and benchmarking against competitors.
A/B Testing & Analytics
o Develop and manage A/B testing roadmap with the 3rd party tech company.
o Measure impact of new features and UX/UI changes.
o Use data to recommend improvements in layout, navigation, search, and checkout.
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