E-commerce Operations Associate
We are looking for an E-commerce Operations Associate to join our leading retail client's Dubai office. Qualifications Bachelor’s degree in Business, Supply Chain, Marketing or related field Fresh graduate or max.
Skills
About This Role
Overview
We are looking for an E-commerce Operations Associate to join our leading retail client's Dubai office.
Qualifications
- Bachelor’s degree in Business, Supply Chain, Marketing or related field
- Fresh graduate or max. 2 years experince
- Proficiency with ERP/CRM platforms
- Excellent English and Arabic communication skills (both written and verbal)
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Familiarity with digital marketing principles and agency workflows
- Recidency in Dubai/UAE
Key Responsibilities
- Oversee end-to-end online retail operations; managing inventory, order fulfillment, warehouse support, digital marketing coordination and website/brand promotional processes.
- Monitor daily stock levels and update ERP/CRM systems accurately
- Oversee the entire order lifecycle from receipt through shipment
- Liaise with warehouse to ensure smooth packing and dispatch operations
- Coordinate with digital marketing agencies on campaign setup, execution and performance reporting
- Track sales, returns and customer satisfaction metrics; propose process optimizations
- Prepare and present operations reports to management regularly
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