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E-Commerce Operations Administrator For electronics trading company

stepping stones general tradingAl Quoz, UAEYesterdayMid-Senior
AED 2,500/monthMid-Seniorfulltime

Key Responsibilities Platform & Inventory Management: Oversee and update online catalogs across various marketplaces. Track serial numbers, SKU mapping, warranties, and stock levels to prevent overselling of high-demand items.

Skills

Office ManagementSchedulingCommunication

About This Role

Key Responsibilities

  • **Platform & Inventory Management:** Oversee and update online catalogs across various marketplaces. Track serial numbers, SKU mapping, warranties, and stock levels to prevent overselling of high-demand items.
  • **Order Processing:** Monitor the end-to-end order pipeline, ensure prompt invoice generation, verify payments, and coordinate with fulfillment centers to prevent delivery delays.
  • **Logistics & Last-Mile Coordination:** Work alongside local logistics and courier partners in the UAE to ensure fragile tech equipment is handled securely and delivered on time.
  • **Returns & Defect Management:** Administer the reverse logistics process, including technical evaluation, quality control, manufacturer warranty processing, and processing refunds.
  • **Data & Analytics:** Maintain and review daily operational dashboards, track sales velocity, monitor Buy Box performance, and provide reports on shipping costs and margins.

Essential Qualifications

  • **Experience:** 2 to 4 years of experience in e-commerce, order fulfillment, or online retail.

Experience

  • specifically in consumer electronics is highly advantageous.
  • **System Skills:** Strong command of E-Commerce platforms (Amazon Seller Central, Noon Mahaseel, Shopify, or Magento) and advanced MS Excel (VLOOKUP, pivot tables).
  • **Technical Aptitude:** A solid understanding of electronics (e.g., distinguishing between specifications) helps accurately address product listing details and customer queries.
  • **Soft Skills:** Exceptional attention to detail, the ability to resolve technical/logistics issues quickly, and strong cross-functional communication
  • Application who can provide visa or NOC is having more advantage
  • Pay: AED2,500.00 - AED3,500.00 per year

Application Question(s)

  • Can you provide NOC

Education

  • Bachelor's (Required)

Experience

  • Ecommerce Operations: 2 years (Required)

Language

  • English (Required)

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