E-commerce Manager

About the Role

Key Responsibilities

• Manage homepage presentation, collections, landing pages, and promotional placements.
• Improve product visibility, navigation, and the shopping journey to increase conversion.
• Plan and execute website activity for launches, new arrivals, restocks, and approved promotions.
• Set up and manage email and WhatsApp marketing tools and campaigns.
• Develop customer segments and automated journeys, including welcome, abandoned-cart, post-purchase and reactivation campaigns.
• Analyse online sales, conversion, average order value, repeat purchases and campaign performance.
• Identify website improvements, brief developers, prioritise changes and verify completed work.
• Deliver routine improvements within agreed authority and report results, priorities and follow-up actions.

Qualifications

• Proven experience managing e-commerce performance for fashion, beauty, jewellery, accessories or multi-brand retail.
• Hands-on experience in website merchandising, promotional planning and conversion improvement.
• Practical experience building email campaigns, customer segments and automated journeys, with ability to manage WhatsApp campaigns.
• Strong working knowledge of e-commerce platforms and website analytics.
• Evidence of website improvements and customer campaigns personally delivered, with measurable results.
• Strong commercial judgement, organisation and independent follow-through.
• Strong English communication skills; Arabic is an advantage.
• Available to join immediately.

Work Location

• Work Location: In person.

How to Apply

• Send CV with the subject line E-commerce Manager.
• Include stores managed, platforms and marketing tools used, and two examples of website or customer campaign improvements personally delivered.
• Briefly explain the results and earliest joining date.