E-commerce Coordinator
Skills
About This Role
Job Summary
Selsabil Shop LLC is seeking a detail-oriented and proactive E-commerce Coordinator to manage and optimize our online sales operations.
The ideal candidate will be responsible for ensuring smooth day-to-day e-commerce activities, improving online customer experience, and supporting digital growth initiatives across multiple platforms.
Key Responsibilities
- Manage and update product listings across e-commerce platforms (e.g., website, marketplaces, and social media shops).
- Ensure product descriptions, pricing, images, and inventory levels are accurate and up to date.
- Coordinate order processing, fulfillment, and delivery tracking with logistics teams.
- Monitor website performance and report on key metrics such as traffic, conversion rates, and sales.
- Assist in planning and executing online promotions, campaigns, and seasonal sales.
- Handle customer inquiries related to online orders in a timely and professional manner.
- Work closely with marketing teams to improve SEO, product visibility, and digital advertising performance.
- Identify opportunities to improve user experience and increase online sales.
- Maintain strong communication with suppliers, warehouse, and customer service teams.
Requirements
- Bachelor’s degree in Business, Marketing, E-commerce, or related field.
- 1–3 years of experience in e-commerce or digital retail operations.
- Familiarity with e-commerce platforms (Shopify, WooCommerce, or similar).
- Strong organizational and multitasking skills.
- Basic knowledge of digital marketing and SEO principles.
- Proficiency in Microsoft Excel or Google Sheets.
- Excellent communication skills in English (Arabic is a plus).
- Attention to detail and ability to work in a fast-paced environment.
Preferred Skills
- Experience with social media selling platforms (Instagram Shop, TikTok Shop).
- Basic understanding of analytics tools (Google Analytics or similar).
- Knowledge of product photography or content management is an advantage.
What We Offer
- Competitive salary package
- Growth opportunities within a fast-growing retail brand
- Dynamic and supportive work environment
- Exposure to multi-channel e-commerce operations
- نوع الوظيفة: دوام كامل
- الراتب المدفوع: QAR٠٫٠٠ لكل عام
- موقع العمل: بشكل شخصي
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