Director of Operations (Automotive Logistics & Supply Chain)

Overview

About Park Lane Motors

The Opportunity

Key Responsibilities

• Oversee and manage the end-to-end operational lifecycle of vehicle inventory, from acquisition through retail delivery.
• Lead operational activities including vehicle transportation, documentation processing, inspection coordination, detailing, reconditioning, showroom preparation, and customer handover.
• Develop and implement operational processes, workflows, and performance standards to improve efficiency and reduce vehicle preparation and retail readiness timelines.
• Manage and develop a diverse operations team, including drivers, documentation personnel, inspectors, detailing staff, and operational supervisors.
• Establish clear roles, responsibilities, schedules, and performance accountability across all operational functions.
• Ensure efficient management of documentation processes, including ownership transfers, vehicle registration, export documentation, and regulatory compliance requirements.
• Collaborate with Sales, Purchasing, Finance, and Customer Experience teams to ensure smooth vehicle flow and operational alignment.
• Implement and maintain quality assurance standards for vehicle presentation, showroom readiness, and customer delivery processes.
• Monitor operational performance metrics and identify opportunities to improve productivity, cost efficiency, and customer satisfaction.
• Lead continuous improvement initiatives focused on operational excellence, scalability, and process optimization.

& Experience

• Bachelor's Degree in Operations Management, Supply Chain Management, Logistics, Business Administration, or a related discipline.
• Minimum 7 years of progressive operations or logistics leadership experience within a high-volume UAE automotive environment.
• Proven experience managing multi-functional operational teams and large-scale vehicle logistics activities.
• Strong understanding of UAE automotive operational processes, vehicle movement, documentation requirements, and inventory management practices.
• Demonstrated experience in process design, workflow optimization, and operational performance management.
• Advanced proficiency in operational reporting, process management systems, and business performance analysis.

Personal Attributes

• Strong leadership and people management capabilities.
• Exceptional organizational and planning skills.
• Process-oriented with a continuous improvement mindset.
• Calm and effective under pressure in fast-paced operational environments.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Accountable, disciplined, and committed to operational excellence.

What We Offer

• Opportunity to join one of Dubai's fastest-growing automotive groups.
• High-impact leadership role with direct influence on operational performance and customer experience.
• Exposure to large-scale dealership operations and strategic business initiatives.
• Collaborative working environment with direct access to executive leadership.
• Competitive salary package and long-term career growth opportunities.
• To apply, please submit your CV al