Director of Food & Beverage

Overview

Job Summary

Key Responsibilities

• Develop and implement food & beverage strategies in line with the hotel’s vision and market positioning. Set departmental goals, monitor performance, and adjust plans as needed.
• Oversee daily operations of all F&B outlets. Ensure seamless service delivery and compliance with brand standards.
• Prepare and manage budgets, forecast revenues, control costs, and maximize profitability across all outlets. Analyze financial reports and identify opportunities for revenue enhancement.
• Collaborate with culinary teams to design innovative menus, maintain high food and beverage quality, and ensure consistency across all outlets.
• Uphold and enhance guest satisfaction by monitoring feedback, resolving complaints, and implementing service improvements.
• Recruit, train, motivate, and retain talented staff. Foster a culture of excellence, teamwork, and continuous professional development.
• Ensure strict adherence to hygiene, health, and safety standards in accordance with local regulations and hotel policies.
• Manage inventory and ensure cost-effective procurement of food and beverage items.
• Work closely with the marketing team to develop promotional campaigns, special events, and seasonal offerings to attract new guests and retain existing clientele.
• Liaise with senior management, department heads, and external partners to align F&B objectives with overall hotel goals

Skills, Experience & Educational Requirements

• Bachelor’s degree in hospitality management, Hotel Administration, or related field. Advanced certifications in F&B or business management are advantageous.
• 4 to 5 years in a senior leadership role within a five star or luxury hotel.
• Proven track record in leading large, multicultural teams and driving high performance in a dynamic hospitality setting.
• Strong understanding of budgeting, forecasting, cost control, and financial analysis specific to F&B operations.
• Exceptional commitment to guest service excellence and ability to anticipate and exceed guest needs.
• In-depth knowledge of restaurant, lounge, and bar operations, including menu engineering, service standards, and quality assurance.
• Excellent interpersonal, negotiation, and presentation skills with fluency in English; additional languages are a plus.
• Strong analytical and decision-making skills with the ability to resolve complex operational challenges promptly.
• Ability to thrive in a fast-paced, evolving environment and respond effectively to changing guest and business needs.
• Familiarity with UAE food safety, alcohol licensing, and health and safety regulations.
• Our company is expanding faster than ever before.
• We are investing in the growth of our company, and that means we are committed to investing in you.
• Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit.
• We believe in making our guests happy beyond anything they have ever imagined.
• We wow them at every turn and create memories that will last a lifetime.
• You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.