Assistant Director of Front Office
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Key Skills for This Role
Full Job Posting
Job Description
- We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
- As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-
- Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
- Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
- Establish and maintain effective employee relations
- Assist the Director of Front Office in employee related matters such as appraising and consulting
- Assist in the preparation of statistical, performance and forecast reports as necessary in order
- to facilitate annual budget and strategic plan preparation and provide management with marketing information
- Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment.
You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively.
You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.
Knowledge & Competencies
The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others.
You have the ability to develop and build relationships easily, while possessing following additional competencies-
Understanding the Business
Influencing Outcomes
Planning for Business
Adaptability
Drive for Results
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Saadiyat Rotana Resort & Villas
Kids Club Attendant
Abu Dhabi, UAE
Job Description We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward. As a Kids Club Attendant you are responsible to ensure that all Kids Club responsi
Telephone Operator - Arabic Speaker
Abu Dhabi, UAE
Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Telephone Operator you are responsible to handle every phone call with impo
Front Desk Agent - Emirati Talent
Abu Dhabi, UAE
Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer f
Team Leader - Guest Services - Russian Speaker
Abu Dhabi, UAE
Job Description We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative
Front Desk Agent - Russian Speaker
Abu Dhabi, UAE
Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer f
Front Desk Agent
Abu Dhabi, UAE
Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer f
Assistant Director of Food & Beverage
Abu Dhabi, UAE
Job Description We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, ac
Director of Learning & Development
Abu Dhabi, UAE
Job Description We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provi
Kids Club Attendant
Abu Dhabi, UAE
Telephone Operator - Arabic Speaker
Abu Dhabi, UAE
Front Desk Agent - Emirati Talent
Abu Dhabi, UAE
Team Leader - Guest Services - Russian Speaker
Abu Dhabi, UAE
Front Desk Agent - Russian Speaker
Abu Dhabi, UAE
Front Desk Agent
Abu Dhabi, UAE
Assistant Director of Food & Beverage
Abu Dhabi, UAE
Director of Learning & Development
Abu Dhabi, UAE