Digital and Media Support Officer - UAEN

Job Purpose

Key Responsibilities

• Support day-to-day digital and media activities including content uploads, updates, and basic design coordination.
• Assist in managing social media platforms by scheduling posts, monitoring engagement, and maintaining content calendars.
• Help maintain and update website content under supervision to ensure accuracy and relevance.
• Coordinate with internal teams to collect digital assets, photos, videos, and promotional materials.
• Assist in preparing basic reports on digital performance metrics such as engagement, reach, and website activity.
• Support media documentation, file organization, and digital asset management processes.
• Assist with event coverage preparation including media coordination and content compilation.
• Ensure adherence to company branding guidelines and digital communication standards.
• Provide administrative and operational support to the Digital/Marketing team as assigned by the Direct Manager.

Qualifications & Experience

• Education: High School Diploma (Diploma/Bachelor’s in Marketing, Media, Communications, Digital Marketing, or related field preferred)
• Experience: 0–2 years of digital media, marketing support, communications, or administrative experience; fresh graduates welcome
• Nationality: UAE National only

Skills & Competencies

• Basic understanding of social media platforms and digital communication tools
• Creative thinking with attention to detail and visual consistency
• Proficiency in Microsoft Office; familiarity with basic design or content tools is an advantage
• Good written and verbal communication skills
• Organizational and time management skills
• Ability to multitask and meet deadlines in a fast-paced environment
• High ethical standards and professionalism
• Ability to work collaboratively within a team environment

KPIs

• Timely and accurate content uploads and updates across digital platforms
• Adherence to content calendars and assigned digital tasks
• Accuracy and organization of digital media files and documentation
• Support in preparing digital performance reports on schedule
• Successful completion of assigned digital and media training programs