Debt Collections Officer
About This Role
Debt Recovery Officer / Collection Agent
Location: Dubai, United Arab Emirates
Employment Type: Full-Time
Salary: AED 3,000 – AED 4,000 per month + Performance Incentives
About the Role
We are seeking motivated and results-driven Debt Recovery Officers to join our growing team in Dubai. The ideal candidate will be responsible for managing overdue accounts, negotiating repayment solutions, and ensuring timely recovery of outstanding debts while maintaining professionalism and compliance with UAE regulations.
This role is ideal for individuals who are target-oriented, confident communicators, and capable of working in a fast-paced, performance-driven environment.
Key Responsibilities
Proactively contact customers via phone, email, and written communication to recover outstanding payments
Review and analyze customer accounts to identify overdue balances
Negotiate structured repayment plans and settlement agreements within company policies
Monitor payment commitments and follow up to ensure timely settlement
Maintain accurate documentation of all collection activities in the system
Escalate complex cases when necessary
Ensure compliance with UAE laws, company policies, and ethical collection standards
Deliver professional and respectful customer service at all times
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