Data Centre Engineer / Technician – IT Infrastructure & Operations

Opportunity overview

Role responsibilities

• Install, rack, stack, replace, and upgrade servers, switches, storage, and other IT hardware; carry out break/fix repairs.
• Install and troubleshoot copper and fibre cabling and perform remote-hands or smart-hands tasks.
• Support equipment commissioning, moves, changes, decommissioning, and basic server configuration or operating-system installation.
• Manage incidents and service requests, maintain hardware and inventory records, and escalate issues within agreed SLAs.
• Follow site security, access-control, and health and safety procedures while supporting high-availability operations.

Essential experience and skills

• Hands-on experience in a data centre, IT infrastructure, server support, network support, or similar technical environment is sought.
• Practical server hardware, component replacement, hardware troubleshooting, and fault-diagnosis experience.
• Networking fundamentals, TCP/IP, basic troubleshooting, and fibre and/or copper cabling experience.
• Ability to rack, stack, and cable equipment and experience with Linux and/or Windows environments.
• Accuracy, problem solving, communication, teamwork, independent working, and technical-environment health and safety awareness.

Desirable experience and qualifications

• Desirable experience includes data-centre operations, remote hands, Linux, Windows Server, server hardware, and Dell, HPE, or Lenovo equipment.
• Other advantageous experience includes Cisco, Arista, or Juniper equipment; DNS/DHCP; RAID; ticketing; asset management; cross-connects; migrations; commissioning; and decommissioning.
• GPU or high-performance computing infrastructure experience is also listed as advantageous.
• Relevant qualifications are advantageous and may include IT, computer science, networking, computing, or engineering degrees, HNDs, HNCs, or equivalents.
• CompTIA A+, CompTIA Network+, CCNA, Linux, Microsoft, and vendor certifications are useful; strong practical experience may also be considered.

Work location

• Work is in person at London or Greater London locations.

Pay and employment

• Permanent opportunities are offered, with pay of £45,000–£60,000 per year depending on experience and position.
• Shift allowance, overtime, and additional benefits may apply depending on the employer.