Data Center Operations Engineer

Client Introduction

Dautom

1. Data Center Operations

• Monitor and manage daily operations of the data center infrastructure including power, cooling, racks, and network environments.
• Ensure continuous uptime and availability of critical systems.
• Perform routine operational checks and inspections of data center facilities.

2. Incident & Problem Management

• Respond to infrastructure alerts, alarms, and operational incidents.
• Perform initial troubleshooting and coordinate with vendors or internal teams for resolution.
• Maintain incident reports and root cause documentation.

3. Infrastructure Monitoring

• Monitor UPS systems, generators, CRAC/CRAH units, environmental sensors, and DCIM tools.
• Ensure all systems operate within defined thresholds and compliance standards.

4. Vendor & Maintenance Coordination

• Coordinate with external vendors for preventive and corrective maintenance.
• Supervise maintenance activities and ensure adherence to operational procedures.

5. Change & Access Management

• Support implementation of approved changes in the data center environment.
• Manage access control and ensure compliance with security procedures.

6. Documentation & Reporting

• Maintain operational documentation including SOPs, maintenance logs, and asset records.
• Prepare operational reports and provide updates to management.

7. Team Coordination

• Coordinate with NOC, network, and IT teams to ensure smooth operations.
• Support handover between shifts and maintain clear operational communication.

Required Skills & Experience

• Strong understanding of data center infrastructure including power, cooling, UPS, and network environments.
• Experience with incident management and infrastructure monitoring tools.
• Ability to coordinate with vendors and internal technical teams.
• Strong troubleshooting and analytical skills.
• Good documentation and reporting ability.

Preferred Experience

• Experience working in enterprise or government data center environments.
• Familiarity with DCIM tools and data center operational standards.
• Understanding of Tier data center operational practices.

About Dautom