Global Program Engineer Manager - Multi Tenant Data Centers
Skills
About This Role
Overview
Within this segment, Eaton has an opening for Global Program engineer Manager - Multi Tenant Data Centers (MTDC).
The role is a globally focused leadership role within the Post Order CoE, accountable for driving consistent execution, operational alignment, and customer outcomes across Eaton s largest MTDC customers.
This role ensures that Eaton delivers as One Eaton for multi-tenant customers by coordinating post order activities across regions, business units, and functions.
The position is based in Dubai and operates with global responsibility across EMEA, Americas, and APAC.
What you ll do:
Strategic Account Operations Leadership
- Act as the global post order CoE operational lead for assigned MTDC strategic accounts.
- Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide
- Serve as the primary operations interface between Eaton and MTDC customers following contract award.
- Ensure alignment between commercial commitments and execution capabilities across regions.
Global Execution Governance
- Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
- Lead cross regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
- Establish performance visibility through dashboards, metrics, and structured reporting.
Risk Management & Issue Resolution
- Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
- Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
- Ensure rapid issue resolution while maintaining strong customer confidence and trust.
Cross Functional Coordination
- Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
- Influence outcomes in a highly matrixed global environment without direct line authority.
- Support alignment between Global Account Management, regional sales teams, and post order execution.
Continuous Improvement & Scalability
- Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
- Capture lessons learned and deployed best practices across regions and accounts.
- Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.
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