Data Center Engineer

Overview

Roles & Responsibilities

• Install, configure, and maintain server and storage hardware in client data centers
• Conduct regular system health checks and maintain logs and reports
• Coordinate with vendors for technical support and on-site field engineer visits
• Escort vendor engineers during on-site activities and ensure proper execution
• Replace server components (CRUs) for HP, Dell, and Oracle systems
• Manage data center migrations: safely remove, transport, and reinstall hardware
• Submit or retrieve hardware and equipment from the warehouse based on client requests
• Handle magnetic tape-based backup activities
• Follow up on warranty replacements and RMA (Return Material Authorization) logistics
• Coordinate with internal facilities (EM) team for infrastructure-related tasks
• Maintain high-quality documentation of all activities and updates

Qualification and Education Requirements

• Bachelor’s Degree in IT, Computer Engineering, or related field or 3-Year Diploma in Computer/IT Engineering
• Microsoft Certified Solutions Expert (MCSE) – preferred
• Server Hardware Certification – required

Minimum Experience/Skills Required

• 3 to 7 years of experience in data center operations or IT infrastructure support
• Certified in Dell PowerEdge MX Model Deployment (D-PEMX-DY-23) – Mandatory
• Practical experience working with server brands like HP, Dell, Oracle, Huawei, and Cisco
• Familiarity with cabling standards (fiber and copper)
• Proficient in Microsoft Excel and Word
• Good understanding of UAE road network and locations for site visits
• Strong verbal and written communication skills
• Servers on-site:

• HP ProLiant DL380

• HP BL460c
• HP BL680c
• HP BL420c

Additional Responsibilities

• Process hardware shutdowns and decommissioning activities
• Raise service tickets and maintain documentation in systems like HCM and Maximo
• Support data erasure and degaussing procedures in coordination with storage teams
• Maintain clear inventory and asset tracking throughout all data center activities
• Provide support during audits or physical inventory verifications