Customer Support Services Associate Arabic & French speaker
Role Overview
The employer seeks a senior customer service agent focused on sales and customer support in Dubai.
The role involves customer inquiries, promotion of credit and financial services, and help with repayments or debt restructuring.
Key Skills for This Role
Full Job Posting
Role overview
The employer seeks a senior customer service agent focused on sales and customer support in Dubai.
The role involves customer inquiries, promotion of credit and financial services, and help with repayments or debt restructuring.
Responsibilities
- Handle inbound and outbound sales and customer-support calls; promote financial products and close leads.
- Meet daily and weekly sales targets, build customer relationships, and update customer records accurately in CRM.
- Provide high-quality customer service and resolve complaints.
Requirements
- At least 2 years of customer service or sales experience; finance or credit experience is preferred.
- Strong English communication, a target-driven and collaborative approach, and confidence in negotiation.
- Basic computer and CRM software skills are required; familiarity with UAE credit management practices is a bonus.
- The source title mentions Arabic and French speakers, but the description does not specify these languages as a requirement.
Compensation and benefits
- Salary is up to AED 3,000 per month, based on experience.
- Sales incentives and commissions, employment visa, and health insurance are offered.
Employment type
- Full-time, permanent position.
Work location
- Work location is in person.
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