Customer Service Supervisor - FEMALE ONLY (Restaurant in Riyadh)

About This Role

Position: Customer Service Supervisor (Restaurant in Riyadh, Saudi Arabia)

Salary: SAR 3,500 to SAR 4,000 with FREE shared room, transport, and 1 duty meal.

Location: Riyadh, Saudi Arabia

Job Summary: We are seeking a highly presentable and professional guest experience expert to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Lead and supervise a team of receptionists
• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Strong communication skills.
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month

Application Question(s):

• In which city and country are you currently located?
• From which country are you? Nationality)
• How old are you?
• What is your height? (in cm)
• Are you aware that this recruitment is for Riyadh, Saudi Arabia? Yes or No?
• If you are hired for this role, after how many day before you can join our company?
• IMPORTANT: For faster processing of your application, please make sure that you have a photo in your CV here.

Work Location: In person