Customer Service Representative (Spanish speaker)
Skills
About This Role
Company Description
Masar Al Ameen is a professional real estate agency specializing in luxury property sales, rentals, and management in Dubai.
Committed to delivering exceptional services, the company aims to connect clients to premier properties in the region.
With a focus on professionalism and customer satisfaction, Masar Al Ameen has built a strong reputation in Dubai's competitive real estate market.
The agency prides itself on providing personalized solutions tailored to each client’s needs.
Role Description
This is a full-time, on-site role based in Dubai for a Customer Service Representative (Spanish speaker).
The role involves handling inquiries, providing excellent customer support, and ensuring client satisfaction.
Responsibilities
include addressing customer concerns, assisting with property-related inquiries, managing communications with Spanish-speaking clients, and enhancing overall customer experience.
The Customer Service Representative will play a crucial role in building and maintaining strong customer relationships.
Qualifications
- Strong skills in Customer Service, Customer Support, and Customer Care
- Proficiency in ensuring positive Customer Satisfaction and managing Customer Experience effectively
- Fluency in Spanish and English (both verbal and written)
- Exceptional interpersonal and communication skills
- Ability to work in a fast-paced and dynamic environment
- Prior experience in a customer-facing or client service role is an asset
- Familiarity with the real estate industry in Dubai is an advantage
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