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indeed

Customer Service Agent (Female)

CREDITCARE CREDIT MANAGEMENT LLC
Dubai, UAE
Full-time
Onsite
AED 3,000/month
Discovered 2 weeks ago
Customer serviceInbound and outbound call handlingCustomer communicationInterpersonal skillsCustomer interaction recordkeepingIssue resolution and escalation

Full Job Posting

Role overview

The description identifies the position as a customer service representative responsible for customer inquiries, support, and satisfaction.

Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Assist clients with queries, account details, and service information.
  • Maintain accurate records of customer interactions.
  • Provide timely solutions and escalate issues when necessary.
  • Collaborate with the team to achieve departmental goals.

Requirements

  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills are required.
  • Candidates should be able to work in a fast-paced environment and show a positive attitude and willingness to learn.
  • Fluent English is required; additional languages are a plus.

Compensation and benefits

  • The description lists salary up to AED 3,000 based on experience and separately states pay up to AED 4,000 per month; the structured salary is AED 3,000 per month.
  • Visa, medical, and other benefits are stated to be provided under UAE Labour Law.

Employment terms

  • The description lists a 24-month contract and also lists full-time and permanent job types.

Workplace

  • Work location is in person.

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