Customer Service Agent (Female)
Role Overview
CreditCare Credit Management LLC is seeking a customer service representative in Dubai.
The role handles customer inquiries, provides support, and helps maintain customer satisfaction.
Key Skills for This Role
Full Job Posting
Role overview
CreditCare Credit Management LLC is seeking a customer service representative in Dubai.
The role handles customer inquiries, provides support, and helps maintain customer satisfaction.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist clients with queries, account details, and service information.
- Maintain accurate records of customer interactions.
- Provide timely solutions and escalate issues when necessary.
- Work collaboratively with the team to achieve departmental goals.
Requirements
- Previous customer service experience is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.
- Fluency in English is required; additional languages are a plus.
- The source states candidates must currently be in the UAE; omitted as a location/eligibility restriction.
Salary and benefits
- Pay is up to AED 3,000 per month, depending on experience.
- Visa, medical, and other benefits are provided as per UAE Labour Law.
Employment
- The posting lists full-time and permanent employment, and also mentions a 24-month contract length.
- The source includes conflicting job-type information, listing contract and fresher in one section and full-time and permanent in another.
Work arrangement
- Work location is in person.
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