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Coordinator Transport Disposition

Hapag-Lloyd
Mumbai, IND
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree or equivalent qualification.
  • Good command of written and spoken English.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
  • Strong communication and interpersonal skills with the ability to work effectively in a team environment.
  • Ability to follow company procedures, guidelines, and operational requirements.
  • Positive attitude with a proactive and solution-oriented approach.
  • Quick learner with the ability to adapt to changing business requirements and operational challenges.
  • Self-motivated and committed to continuous learning and professional development.
  • Ability to work under pressure and manage multiple tasks within defined timelines.

Responsibilities

  • Organize and optimize daily transport planning in cooperation with our subcontractors and our
  • customers.
  • Direct contact with our customers concerning transport related challenges, delays, and the
  • planning of new business in cooperation with sales.
  • Responsible for the processing of received booking amendments and booking confirmations for transport-relevant shipments in import and export.
  • Work closely with other departments of the hinterland logistics (ED, Area & Sales), maritime logistics (terminal processes) and operations steering support.
  • Part of the constant development of new, innovative ideas to continuously advance our high-quality standards.
  • Handle Customer phone calls via cisco / mobile.
  • Handle cases via case management – Salesforce.
  • Meet the global Inland KPI’s for both cases & calls on weekly basis.
  • Complete all functional Hapag Learning Campus.

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